Citizen Advice Bureaus had their origins in England in 1939, designed to help those affected at the outbreak of WW2 by dislocation and trauma. Started in New Zealand in 1970, with Ponsonby being the first CAB off the rank, it is now established in 80 locations and has 2300 trained volunteers. Long-time Otahuhu Rotarian and Solicitor Brian Fitzpatrick provided our recent meeting with an overview of the operation of the Pakuranga CAB. Brian has been associated with the CAB for 31 years, continuing his work with the CAB for the last 14 years since his reirement from his legal practice.
The CAB Maori name, Nga Pou Whakawhirinaki o Aotearoa, reflects a place for seeking help, solace, and strength. The myriad range of resources available include immigration forms, proof of ID, legal and counselling services, letter writing support and advice on employment and family matters. On the CAB website are 2500 questions and answers and a solutions column is a regular feature of the Eastern Times. With volunteers like Brian dispensing free confidential independent information, advice and support, the CAB offices nationwide attract 500,000 client enquiries a year. Historically there are a number of Pakuranga Rotarians and their spouses that have supported the Pakuranga CAB over many years, but volunteers are always in demand-application forms are on the website- https://www.cab.org.nz/assets/Documents/CAB-Onehunga/CABAC-Volunteer-Application-Form-2025-1.pdf
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